Are AI usage and tokens included?

The exact scope depends on the relationship, but normal operating usage can include the everyday work you would expect an Executive Partner to perform: research, document work, meeting preparation, email and calendar assistance, ordinary browser or software interaction, recurring workflows, reasonable background follow-up, and normal use of approved AI models and tools.

A task does not become an exception merely because it is difficult. What matters is whether the pattern, scale, modality, infrastructure requirement, or cost has materially changed.

Examples include a sudden mass batch campaign, very large media generation, sustained high-frequency autonomous jobs, specialized high-performance compute, additional dedicated managed computers, unusual licensed software, or a completely new workload category that changes how much capacity the relationship needs.

A runaway retry loop or exposed automated trigger can also create abnormal consumption even when nobody intended to request more work.

ELEV8's operating policy is to detect and surface materially abnormal consumption rather than silently treating it as ordinary usage. Where necessary, the offending workload can be paused or throttled while unrelated authorized work continues.

Then the clean options can be considered: optimize the workload, schedule it differently, use a more efficient approved route, add managed capacity, use a customer-provided provider account for that bounded workload, approve a separate scope, or stop/defer the work.

Customer-provided AI or provider accounts can be useful for specific workloads, enterprise requirements, unusual media generation, temporary overflow, or cases where the customer's own provider economics make more sense.

That is an additive option. It is not the default funding model for normal ELEV8-managed operating work, and it does not make the customer responsible for choosing models and routes every time.

No. Included usage is designed around normal operating work, not legally unbounded compute.

ELEV8's goal is a simple managed experience without pretending that 10,000 videos, a new GPU-heavy workload, or an accidental runaway loop is the same thing as normal executive operating work.

Use your Executive Partner for the work you agreed to use it for. You should not have to count routine tokens.

If the workload materially changes, ELEV8 should make that change visible and work through the right capacity or commercial path with you. The applicable signed agreement remains the final authority.